Comments on Posts Vanish in Vista Social App, Creating Social Media Confusion
The Vista Social app has become a moderation nightmare for engaging with potential donors and the public. Even after Vista Social confirms a comment has been posted, it often disappears shortly afterward.
This creates three serious problems:
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Duplicate postings – Volunteers at the Original Bible Foundation resend the same comments, thinking the error was on our end, cluttering the post and potentially annoying potential donors.
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Loss of context – When followers reply, we have no record of what we originally said, leaving us in the dark.
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Wasted time – Instead of a 10-second quick reply, we’re forced to dig through up to 3,000 online comments, wasting 7–17 minutes per response.